Wednesday, October 11, 2017

Instantly Populate Sales Quotes from Zoho CRM

With a tool like Zoho CRM, you can easily manage your entire sales cycle from a single interface, leading to improved efficiencies and closing more deals.  Another way you can improve your sales process is to use WebMerge to automatically populate documents like proposals, contracts, quotes, and more.

In this example, we’re going to show you how to automatically populate sales quotes from data in Zoho CRM then we’ll email the quote directly to our customer for their review.

To get started, we’re going to set up the template for our quote using a Word document.  Inside Word, we’re going to add our repeating information like our logo, contact information, and details of our company.  For the spots that we want to insert our deal/customer info, we’re going to use merge fields that look like {$FirstName}, {$Address}, {$Amount}, etc.

Here’s what our quote template looks like:
 


Once we have our template finished, we need to upload it to WebMerge.  From the Documents page in WebMerge, click the New Document button and enter a name.  On the next step, select Office Document as the document type and then pick the file from your computer.
 


After you upload your quote template, you’ll be taken to the Settings tab where you can modify various options like the type of file that is generated and the name of the file.  For this example, we’re going to use the name of our deal in the file name and we’re going to generate a PDF.
 


Next, we’re going to set up the email delivery for our document so that the quote is automatically emailed directly to our customer.  Under the Deliver tab, we’re going to Edit the default email delivery.  For the To address, we’re going to choose the email merge field for our customer’s email address.  If you don’t have a merge field in your document, you can choose <<Other>> from the drop-down then enter something like {$Email} in the box.

Feel free to edit any of the other email settings.  Here’s what our email delivery looks like:
 


Once we have saved our email delivery, we are done with the setup process in WebMerge and we’re ready to integrate with Zoho CRM.  If you haven’t already, please make sure to install the WebMerge plugin from the Zoho Marketplace.

Inside Zoho, we’re going to go to the WebMerge Mappings module and we’re going to create a New Mapping.  After you give the mapping a name, we’re going to choose the Module we want to use (Potentials), then we’re going to choose the WebMerge Document we want to merge.
 


Next, we’re going to match up the merge fields in our document with the fields from our CRM.  This tells Zoho how to send the data over to WebMerge so that it’s populated in the correct spot on your template.
 


Once you have matched up all of your merge fields, go ahead and save your mapping.  We’re ready for a test!  Open up one of your Potentials and then click the WebMerge button (it might be under the “…” drop-down).  This will generate the quote and email it out!

Here’s what our quote looked like ready for the customer:
 


Congrats, you’re all finished!  You can now instantly generate all kinds of documents from your Zoho CRM data.  Can you think of any other ways you can use WebMerge to simplify your paperwork process?

Thursday, September 14, 2017

What makes Zoho Mail so great to disrupt a 22 million user market?

Zoho Mail is a familiar hosting emails interface for businesses. Over time it has gain traction according to google trends based on the searches people around the world do.
While India is an obvious country to show up on the Interest by region it has grown more rapidly in other countries such as Colombia in Latinamerica and is quickly growing the share of use.
At this point, i was intrigued and had to dig deeper to find out how Zoho mail was doing vs the market dominant email hosting for businesses provider Microsoft outlook. Outlook trend does not look good at all in Colombia for Mr softy and Zoho Mail is gaining traction traction traction. So the obvious question now is What makes Zoho Mail so great to disrupt a 22 million user market like Colombia?

What makes Zoho Mail so great?

Ad-Free, Clean, Fast Interface.

There are no ads displayed in Zoho Mail's webmail interface, ever. Not even in our free plans. This means total respect for user privacy as your messages are not scanned for keywords to feed you ads. However, freedom from annoying ads is not the stand out feature in Zoho Mail. It's the wide range of options to organize and categorize your messages. This includes familiar items like folders and labels, flags, automatic filters, as well as one-of-a-kind capabilities, like the thread nesting style conversation view.

Feature Packed for Business & Professional Use

Zoho Mail's webmail interface has been designed to break the notion that only desktop email clients can provide the power features favored by business users. Your users will find the familiar functionality of desktop email blended perfectly with the convenience and flexibility of browser-based access. This means you get the best of both worlds.

Go Beyond Email. Take Your Office Online

Gone are the days of software installations and upgrades. Take your office to the cloud. Zoho Mail comes bundled with Zoho Docs, a comprehensive online office and document management suite that runs from within a web browser. Your users can create, edit and collaborate on word documents, spreadsheets and presentations; online. Along with integrated calendar, tasks, notes and contacts modules, Zoho Mail provides the best tools to improve productivity and efficiency.

Anywhere, Anytime Access

The biggest advantage of email hosted on the cloud is that you get to access your messages on the move. Be it through your mobile, laptop or desktop, as long as there is an internet connection - present almost anywhere, anytime these days - keep your email exchanges and communications flowing.

Extensive Control Panel

Your IT administrators will find it a breeze to set up and manage emailing for your business with the extensive control panel interface. Representing the entire back end of your email hosting account, administrators can easily control individual user mailbox quota and privileges, email policies, group email accounts and other such aspects from within this centralized control center.

Free, Expert Aided Migration Options 

The task of migrating from your existing email solution is simple without laborious setup, loss of time, or loss of productivity. A self-service migration module is a few clicks away in the control panel. Lightweight software tools are available for Exchange server and Outlook PST migrations. Our support experts will coordinate with you throughout the process to ensure your switch is smooth. And to top it all up, we do not charge extra for migration assistance.

Email & CRM Integration 

Businesses of all sizes are doing the smart thing of setting up a CRM application for their sales and marketing teams, enabling them to work more efficiently. At the same time, habits die hard and people still rely on good old email for communicating with clients, prospects, and customers. What do you do? If you made the wise decision of choosing Zoho CRM for your business, you'll be amazed by the contextual gadgets feature in Zoho Mail. It's like having CRM inside your email.
There is no magic to such traction. Explosive growth is an art with very specific steps to follow. If you are interested in learning more about explosive growth? Check out Traction: How Any Startup Can Achieve Explosive Customer Growth If you are a Zoho Mail user? We would love to hear your feedback and help you with any Zoho questions you may have.